Updated: January 2026

Privacy Policy mco99 –
Your Privacy Is Our Priority

Mco99 is fully committed to protecting the privacy and personal data of all its members in Malaysia. This Privacy Policy transparently explains how we collect, use, store, and safeguard your information — in clear, straightforward language.

256-bit SSL
No Data Sales
Right to Full Access
Malaysia PDPA
Privacy Policy Contents
1. Introduction & Scope 2. Data Collected 3. Purpose of Data Collection 4. Legal Basis 5. Data Sharing 6. Data Security 7. Retention & Deletion 8. Cookies & Tracking Technologies 9. Your Rights as a User 10. Children's Data 11. Policy Changes 12. Contact Us

🔒 Our Privacy Commitment

6 Privacy Guarantees mco99 Makes to You

These are not just words — they are the concrete steps mco99 takes every day to protect your personal information.

End-to-End Encryption
All data transmitted between your device and mco99's servers is encrypted using TLS 1.3 protocol with AES-256 encryption. This means that even if someone were to intercept your connection, they would be unable to read any of the information.
No Sale of Data to Third Parties
mco99 has never and will never sell, rent, or trade its members' personal data to any external party for marketing purposes. Your data is not a commodity we deal in — it is a trust we uphold.
Full Access & Correction Rights
Every mco99 member has the right to request a copy of the personal data we hold about them, to request correction of any inaccurate information, and in certain circumstances, to request its complete deletion.
Secure & Redundant Servers
Your data is stored in data centres with internationally recognised security certifications, equipped with redundant backup systems and protection against unauthorised physical and digital access at all times.
Data Minimisation Principle
mco99 only collects data that is strictly necessary to provide the services you use. We do not collect information that is excessive or irrelevant to the purpose of the services you enjoy on our platform.
Malaysia PDPA Compliance
All data handling practices at mco99 are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually update our internal processes in line with any changes to relevant legislation.
Policy Navigation
1

Privacy Policy Introduction & Scope

This Privacy Policy ("Policy") describes how mco99 ("we", "the Platform", or "mco99.ws") collects, uses, discloses, and protects your personal information when you use the mco99.ws website and all related services.

This Policy applies to all individuals who register an account, browse the website, or interact with any mco99 service, whether via web browser or mobile app. By using the mco99 platform, you agree to the practices described in this Privacy Policy.

This Privacy Policy forms part of Terms & Conditions mco99 and should be read together. In the event of any conflict between the two documents, the Terms & Conditions shall prevail.

Mco99 takes your privacy seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and uphold industry best practices in data management and protection.

2

Types of Personal Data We Collect

Mco99 collects several categories of personal information depending on how you interact with our platform. The table below provides a summary of the types of data collected:

Data Category Examples of Information Methods of Collection
Identity Information Full name, IC number, date of birth Registration form, KYC process
Contact Information Email address, phone number Account registration
Financial Information Payment method details (TNG, DuitNow, FPX, etc.), transaction records Deposit/withdrawal process
Usage Data Game logs, betting history, account activity Automatically upon use
Technical Data IP address, device type, browser, OS Automatic (cookies and server logs)
Communication Data Support chat records, emails Interactions with our team
Data Minimisation Principle

Mco99 only collects information that is strictly necessary. We do not request or retain information that is irrelevant to providing our services to you.

3

Why We Collect Your Data

The personal data we collect is used solely for legitimate purposes related to the operation of the mco99 platform and the delivery of our best services to members in Malaysia. The primary purposes for which data is used are:

  • Account Management: Creating, managing, and verifying your member account, including a secure login process.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and other methods; as well as processing withdrawals to your account.
  • KYC & AML Compliance: Verifying your identity and fulfilling legal obligations related to Anti-Money Laundering requirements.
  • Customer Support: Handling enquiries, resolving complaints, and providing technical assistance in Malay.
  • Platform Security: Detecting and preventing fraud, abuse, and activities that violate mco99's Terms & Conditions.
  • Service Improvements: Analysing usage patterns to improve your gaming experience on mco99.
  • Marketing Communications: Sending relevant promotional information and offers — only if you have consented to receive such communications.
  • VIP Programme: Manages your VIP membership, including cashback calculations and tier-based benefits.

Mco99 will not use your data for any purpose beyond those stated above without first obtaining your consent.

4

Legal Basis for Data Processing

Mco99 processes your personal data on one or more of the following legal bases, in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Contract Performance: Processing is necessary to perform the service contract you entered into with mco99 upon registering an account.
  • Legal Obligation: mco99 is legally required to process certain data for AML compliance, KYC verification, and other financial reporting obligations.
  • Legitimate Interests: In certain cases, processing is necessary for mco99's legitimate interests, such as fraud prevention and ensuring platform security.
  • Consent: For activities such as marketing communications, we will obtain your explicit consent before using your data.

You have the right to withdraw your consent at any time for data processing based on consent. Withdrawal does not affect the validity of any processing carried out prior to the withdrawal.

5

Data Sharing with Third Parties

Mco99 does not sell or rent your personal data to any third party for their own marketing purposes. However, in the course of our business operations, mco99 may share certain data with the following parties on a strict and limited basis:

  • Payment Provider: Required transaction information is shared with payment providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX processing banks solely to complete your financial transactions.
  • Platform Service Providers: Technology and game software providers that help operate the mco99 platform may process limited technical data in accordance with strict data protection agreements.
  • Supervisory Authority: mco99 will disclose data to regulatory bodies, law enforcement agencies, or other authorities when required by Malaysian law or court order.
  • Professional Advisors: Lawyers, auditors, or consultants bound by strict professional confidentiality obligations.

Every third party that receives your data from mco99 is bound by data protection agreements that prohibit them from using that information for any purpose other than what has been specified. mco99 takes responsibility for ensuring these third parties uphold privacy standards comparable to our own.

6

Data Security

The security of your data is mco99's absolute priority. We implement comprehensive technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

  • Data Encryption in Transit: TLS 1.3 / 256-bit SSL for all communications between your device and our servers.
  • Data Encryption at Rest: Sensitive data is stored in encrypted format using AES-256 encryption.
  • Strict Access Controls: Only mco99 staff who require access to specific data to carry out their duties are permitted to do so, in accordance with the principle of least privilege.
  • Two-Factor Authentication (2FA): Available to all member accounts and mandatory for all internal mco99 staff access.
  • 24/7 Security Monitoring: Intrusion detection systems and a dedicated security team continuously monitor the platform for any suspicious activity.
  • Regular Security Audits: Penetration testing and security audits are conducted periodically by independent third parties.

While we take reasonable measures to protect your data, no system can guarantee absolute 100% security. You also play a role in safeguarding your account by using a strong password and keeping your login credentials confidential.

7

Data Retention & Deletion

Mco99 does not retain your personal data longer than necessary for its stated purposes, or as required by law. mco99's data retention principles are as follows:

  • Active Account Data: Retained for as long as your account remains active and for a reasonable period after account closure for record-keeping and legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
  • Support Communication Logs: Retained for 2 years for training and service improvement purposes.
  • Technical & Log Data: Retained for 90 days for security and debugging purposes.
  • Marketing Data: Retained until you withdraw your consent or request deletion.

Once the relevant retention period has expired, data will be securely deleted or permanently anonymised so that it can no longer be linked to you. You may request early deletion of your data by contacting our privacy team, subject to any legal obligations that may prevent immediate deletion.

8

Cookies & Tracking Technologies

Mco99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Preference Cookies: Stores your preferences such as language and display settings so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Helps us understand how members use the platform so we can improve the user experience. Data collected is aggregated and anonymised.
  • Security Cookies: Helps our system identify and prevent fraudulent activity, and ensures the security of your session.
Cookie Management

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the mco99 platform.

9

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mco99's internal policies, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@mco99.ws with the subject line "Privacy Rights Request":

10

Child Data Protection

Mco99 is a platform dedicated to adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If you believe that someone under the age of 18 has registered a mco99 account or provided us with their personal data, please contact us immediately at support@mco99.ws. We will take prompt action to investigate and delete the data, and close the account in question.

Mco99 enforces a strict age verification process during registration and reserves the right to request proof of age (such as a copy of an identity card) at any time if there are reasonable doubts about a user's age.

11

Changes to This Privacy Policy

Mco99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data handling practices, evolving legal requirements, or new technological developments. Any material changes will be communicated via:

  • Notifications within your account
  • A prominent notice at the top of the Privacy Policy page
  • Email to your registered address for significant amendments

The "Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the mco99 platform after any revision takes effect will be considered acceptance of the updated Policy.

12

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the mco99 Privacy team is here to help:

  • Privacy Email: support@mco99.ws (subject: "Privacy Request")
  • Live Chat: 24/7 via the mco99 platform
  • Service Language: Malay and English
  • Response Time: We aim to respond to all privacy enquiries within 3 business days

For more information on your rights and responsibilities, please also refer to Terms & Conditions and page Responsible Gaming mco99.

Related Documents

This Privacy Policy should be read in conjunction with Terms & Conditions mco99 which forms the entire agreement between you and our platform.

⚖️ Your Rights

Your Privacy Rights as a mco99 Member

As an mco99 member and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time.

Right of Access
You have the right to request a complete copy of the personal data we hold about you, including details on how it is being used.
Right to Rectification
If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it promptly.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to any applicable legal retention obligations.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time, without providing any reason.
Right to Restriction
You may request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of the data or while a complaint is under investigation.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where applicable.

🔒 Your Data Is Safe With Us

Play with Peace of Mind at mco99 –
Your Privacy, Always Protected

Over 500,000 Malaysian members trust mco99 with their data. Join our community and enjoy a gaming experience that is safe, fair, and genuinely respectful of your privacy.

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